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Lessons from the Field #24 — Pressure Doesn’t Have to Become Stress

shantel kent
Sep 20
2 min read

One of the things I say to my team often is that I want a stress-free work environment.



Now, that doesn’t mean an expectation-free environment.



We have goals to hit.


Standards to maintain.


Problems to solve.


And some days, things are going to go sideways.



That’s operations.



But I’ve learned that a tremendous amount of workplace stress doesn’t actually come from the work.



It comes from the chaos around the work.



Not knowing the plan.



Constantly changing direction.



Waiting until something becomes an emergency before addressing it.



Having the same conversation three times because nobody followed up after the first one.



That kind of stress is preventable.



My philosophy is pretty simple:



Follow the plan.


Execute.


Follow up.



If something isn’t working, we adjust the plan.



If we miss, we own it and fix it.



If I give an expectation, my leaders shouldn’t have to wonder whether I meant it.



And if my team brings me a problem, my job isn’t to add more emotion to the situation.



It’s to help create clarity around what happens next.



There will always be pressure in leadership.



But pressure and chaos are not the same thing.



I don’t want people spending their energy worrying about what mood their leader is in, guessing what the priority is today, or wondering whether yesterday’s expectations still matter.



I want them spending that energy executing.



That’s what a stress-free work environment means to me.



Not easy.



Not comfortable.



Not without accountability.



Clear. Consistent. Predictable.



We know the plan.



We execute it.



We follow up.



And then we move forward.



Because one of the best things a leader can give a team isn’t less responsibility.



It’s less unnecessary chaos.



That’s today’s Lesson from the Field.






 
 
 

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